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Queenplay Casino is a new white-label iGaming operator owned by Aspire Global International LTD, another household name in the industry.
I am excited to take the first crack at this casino that packs a wide variety of games, a decent welcome bonus, and an excellent mobile platform.
In today’s Queenplay Casino review, I will touch on the casino’s core features, gaming and bonuses being two important ones. But before that, I want to quickly note that the casino has obtained a Malta Gaming Authority (MGA) licensing and offers over 15 payment options and multiple currencies.
Everything about Queenplay Casino suggests accessibility, and I am delighted to put this cheerful-looking online casino to a real test.
Queenplay Casino Welcome Bonus & Promotions
One of the most significant assets any casino has is a welcome bonus. Here, the welcome bonus features 100 spins + €200 in bonus funds matched at a 100% rate. To activate the bonus, you need to deposit a minimum amount of €10.
The bonus conditions seem straightforward, even though they are a bit confusing. When I went through the terms & conditions, the casino explained that I would receive 20 games (meaning spins) upon completing my first deposit of €10.
Then, the other 40 games would be granted for a second deposit worth at least €20, and last, if I deposited on the third day, I would get another 20 spins in exchange for a €20 deposit. Now, I don’t see the point in making access to the bonus so complicated.
On the upside, the casino offers fairly straightforward 35x wagering requirements applying to both the winnings from your spins and any bonus amount. This is a relatively decent number and well within the industry’s average.
I wasn’t happy about the fact that most slots only contribute 50% towards wagering, which isn’t ideal, especially when most other brands offer 100% on the majority of the slots.
Please note that the bonus is not available to UK players.
Queenplay Casino Security & Licenses
While the bonus section shook me a bit, my faith in Queenplay Casino quickly picked up again when I started exploring the casino’s security and licenses. As mentioned, Queenplay Casino holds a license from the Malta Gaming Authority (MGA).
I was happy to find that the casino is also a licensed operator by the UK Gambling Commission (UKGC).
Queenplay gets some things right, as well. First, the website’s connection is fully SSL encrypted. Secondly, the casino is committed to both responsible gaming and offers a verifiable Random Number Generator (RNG).
Queenplay Live Casino
Queenplay has an impressive live casino that has plenty of games on offer.
Players interested in live games will discover popular titles, such as blackjack and various roulette versions. Some of the more notable picks here include Immersive Roulette, French Roulette, and Evolution Gaming’s fantastic Lightning Roulette.
Slot Games & Providers
When it comes to Queenplay’s slots and providers, I feel the casino has done an excellent job keeping its portfolio stocked. There are several categories of games, including classic, video slots, and scratch games.
The casino has secured partnerships with established iGaming suppliers, such as NetEnt, iSoftBet, Pragmatic Play, Microgaming, Yggdrasil, Betsoft, Aristocratic and many others. Queenplay completely meets players’ expectations and runs a portfolio that offers games by the hundreds.
The casino will most conveniently allow you to quickly flick through all of the available games using the dedicated search function. This can immediately take you to some pretty exciting titles, such as Play’n Go’s The Sword and The Grail.
Another game that caught my eye was The Rise of Merlin slot with its fascinating backstory. Players looking for some of the most playable classics will find them here as well. Immortal Romance by Microgaming and Reactoonz by Play’n Go are also part of the offer.
Most slots will offer some decent return-to-player rates as well, with an average of 96% for the casino’s slot, which is a great overall number.
Queenplay Casino Mobile
Mobile compatibility matters. Therefore, I took some time to test navigation and actual gameplay. In terms of accessibility, the site seems to do alright, and as to the games – the titles I tried were fully optimized for HTML5, bidding a firm farewell to any flash.
Yet, in the vast portfolio of games, there might still be some that might require flash—sorry iOS users. The good news is you can find a worthy alternative at any time.
Queenplay Casino Payments
Players agree, one of the critical reasons behind playing at most casinos is how quick they can cash out or deposit their money. Queenplay supports multiple currencies and at least 18 depositing options at the time I reviewed the casino.
You will find many viable payment options, including Visa, MasterCard, and some great ones such as Trustly and the handy PayPal. Interact is another popular method among the various others out there, so don’t hesitate to bank with a payment option you like.
Most deposits are instant, but withdrawals will take up to three or eight business days, and anything in between. One of the downsides, in my opinion, is that the monthly withdrawal limit is a bit low – €7.000.
Queenplay Casino Customer Service
Queenplay offers customer service running seven days a week between 06:00 GMT and 23:00 GMT. You can contact the casino via live chat or email, and both methods are respected and enjoyed by players.
Queenplay has its strengths. Bar the welcome bonus, which could be confusing, and I think the casino does pretty well. They have a massive variety of games, which I can appreciate as much as any of you who will spend a bit longer than I have played. The payment options are a considerable strength, and I don’t think the €7.000 withdrawal limit is that much of an issue, to be honest. Overall, you wouldn’t lose anything to give it a go.